Legal

Refund Policy

Last updated 4 November 2026. Questions? Email support@iptvuk.fast.

Template wording — have this reviewed by a UK solicitor and add your registered company details before going live.

Try before you buy

Because we offer a free trial, we encourage every customer to test the service on their own device and connection before paying.

Refund window

If the service does not work for you, contact us within 7 days of purchase and we will either fix the problem or issue a refund.

Service outages

If a fault on our side prevents you using the service for more than 48 hours, we will extend your plan by the time lost.

How to request a refund

Email support@iptvuk.fast with your order details. Refunds are processed within 5 working days to the original payment method.